OUR ICT SYSTEMS SUPPORT PACKAGE
All computers require regular service and check-ups to ensure they run efficiently and provide trouble-free motoring. Without this regular maintenance, your computer could breakdown. It is not just business computers that require maintenance, it is just as important to keep your home/personal computer(s) serviced and maintained regularly to help reduce the risk of data loss or any performance issues. Computers constantly change; software is updated, new applications are installed and storage is often being used, each one of these changes could potentially cause a problem. As if that’s not enough to worry about, computers connected to networks such as the Internet, wireless networks or business networks are exposed to additional risks posed by poor security.
LICTS can provide you or your business with regular computer maintenance which minimizes the chances of something going wrong. Addressing system/user problems and making expert recommendations to ensure growth and stability of ICT infrastructure at your organization. We provide a cost effective way to manage and maintain your end user devices such as: Desktops, Laptops, Printers, and Projectors among others. We also train/provide assistance to end users in utilizing basic day-to-day desktop applications such as (MS office applications, email services, browsers, google search, internet use, etc). We’ll make sure your computer is up-to-date with the latest versions of software, operating system patches and that the appropriate level of security is implemented among others.
Scope of our Computer servicing and Support services.
- General Maintenance and Repair
- Initial Setup, Installation and configuration.
- Hardware & Software Installation.
- Hardware & Software Troubleshooting.
- Needs Assessment.
- Systems Integration.
- Computer Security.
- Data Backup & Data Recovery.